Effective Date: January 1, 2025
Business Name: Subscription TV Services LLC
Website: www.iptvsubscription.services
At Subscription TV Services LLC, we strive to provide the best IPTV streaming experience. However, we understand that sometimes things don’t go as planned. This Refund Policy explains when and how refunds are issued for purchases made through www.iptvsubscription.services.
By purchasing our services, you agree to the terms outlined in this Refund Policy.
1. 7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee for new subscribers. If you are not satisfied with our services within the first 7 days of your subscription, you may request a full refund.
Eligibility for a Refund:
- The request must be made within 7 days of the initial purchase.
- Refunds are only applicable to first-time purchases. Renewals or repeat subscriptions are non-refundable.
- You must provide a valid reason for your dissatisfaction, and we may ask for additional information to improve our services.
2. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Requests made after 7 days from the date of purchase.
- Service renewal payments or subscription extensions.
- Technical issues arising from your internet connection, device compatibility, or misconfiguration that are not related to our service.
- Violation of our Terms and Conditions, including unauthorized account sharing or illegal streaming activities.
- Third-party purchases made through unauthorized resellers.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact Us:
Email us at support@iptvsubscriptionservices.com with your order number, subscription details, and the reason for your refund request. - Review Process:
Our team will review your request within 3 business days. We may contact you for additional information or troubleshooting steps. - Refund Approval:
If approved, your refund will be processed within 5-7 business days to your original payment method.
4. Late or Missing Refunds
If you haven’t received your refund after 7 business days:
- Check your bank account or payment method again.
- Contact your credit card company or payment provider, as it may take some time before your refund is officially posted.
- If you’ve done all of the above and still haven’t received your refund, please contact us at support@iptvsubscriptionservices.com.
5. Chargebacks and Disputes
We encourage you to contact us directly to resolve any issues before initiating a chargeback or dispute with your bank or payment provider. Unauthorized chargebacks will be considered a violation of our Terms and Conditions and may result in account termination.
6. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review this policy periodically for updates.
Contact Information
If you have any questions about our Refund Policy, please contact us:
📧 Email: support@iptvsubscriptionservices.com
📞 Phone: +1 (555) 123-4567
🏢 Address: 1234 Streaming Lane, Suite 567, Miami, FL 33101, USA
🌐 Website: www.iptvsubscription.services